You may request deletion of personal information associated with Atlas Business OS or a connected platform, subject to legal, security, fraud-prevention, and recordkeeping requirements.
1. Disconnect the platform
First revoke the Atlas connection through the connected platform’s app, security, or business-integration settings. For Meta services, this may appear under Facebook or Instagram Apps and Websites or Business Integrations. For TikTok, use the connected-app permissions available in your TikTok settings.
2. Submit a deletion request
Email terri@nebulaforgellc.com with the subject Data Deletion Request. Identify the Atlas account and connected platform involved. Do not send passwords, access tokens, or other credentials.
3. Verification
We may ask for reasonable information to verify your identity or your authority over a business account. This protects information from unauthorized deletion requests.
4. What happens next
After verification, we will delete or de-identify covered information within the period required by applicable law and confirm completion. We may retain limited records when reasonably required for legal compliance, security, fraud prevention, dispute resolution, or to document fulfillment of the request.
5. Important distinction
Disconnecting an integration stops future authorized access but may not automatically delete information previously provided to Atlas. Deleting Atlas-held information does not delete content or account information held independently by TikTok, Meta, or another platform; requests concerning their systems must be directed to that platform.
Read our Platform Disclosures or return to the Legal page.